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The Company doesn't run 24/7. Normally, we will respond to enquiries/questions within 2 work days. If you have not heard from us within 2 work days from the next business day, please check your SPAM and trash folders, we do try our best to stay on top of it.
If you need a power supply, here are some very basic info required:
1: Input/Ouput Voltage
2: Output Power
3: Isolated or not
4: Size limit
We accept Paypal / Western Union / Wire Transfer / L/C
Paypal is acceptable only when amount is less than 500 USD.
Common shipping ways availabe: DHL/UPS/EMS/Flat rate mail/Sea shipping with container
Buyer can also suggest shipping companies who are more convenient to his region.
Because there are too many models to choose from, we don't have stock for every type. Generally speaking, the higher power the longer lead time.
For types in stock, goods will usually be sent within 3 work days after payment received.
All goods are full tested before they are shipped.
Different items have different guarantee time. Within guarantee period, if the goods are found faulty, we will offer to repair or replace your item with another item as close to the original description as possible. In all cases, the buyer pays for return shipping.
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